I own Shopify CRO end to end. I diagnose the leak, ship the Liquid, run the test and report the lift.
Most devs hand off to a CRO team once the build ships. I do both, so the person who finds the friction is the person who fixes it. 4+ years across 10+ DTC brands.
Brands I have built and scaled.
4+ years / 7-8 figure DTC brands / Shopify and Shopify Plus
Build and CRO are usually two different people.
That handoff is where time and revenue go to die. I close it.
Most devs stop at the build.
Most CRO people cannot ship code.
I do the full loop, so you do not lose a week turning a strategy deck into dev tickets.
Sound familiar?
The revenue killers I find in almost every store I audit.
Your PDP works hard, your checkout does not.
Qualified traffic, but something between Add to Cart and confirmation bleeds revenue. For one brand the gap was 89.6%, nearly double the standard.
Your data is lying to you.
I have found 51% discrepancies between GA4 and Shopify on a live store, which means every test built on it was compromised.
Your apps are eating your speed.
Replacing three heavy apps with custom Liquid cut load times 35% on one store, and the conversion lift followed.
A repeatable system, not a guessing game.
Four steps. The same loop on every store, every test.
Six brands. The full loop on each.
Open any one for the diagnosis, what I shipped and the proof.
Blu Atlas
Benevolence LA
Fifth Ray
ShopDeck
TechnoRV
Each winning test stacks on the last.
Month 6 you is not competing with month 1 you.
Fix the foundation
Analytics audit. Baseline metrics. First A/B test ships. If we cannot measure it, we are guessing.
Find the first winner
PDP tests based on real user behavior. Cart and checkout friction removed. Upsell flows optimized.
Expand and iterate
Re-test winners for further lift. Homepage and collection page optimization. Landing page development.
Continuous engine
Repeatable CRO system in place. Testing roadmap, documentation and reporting cadence. Every month gets better.
The full stack, data collection to deployment.
Research and Analytics
- GA4
- Google Tag Manager
- Microsoft Clarity
- Hotjar
- Elevar
- Shopify Analytics
- Review Mining
- Customer Surveys
Testing and Implementation
- Intelligems
- Shopify Liquid
- JavaScript
- HTML / CSS
- OS 2.0
- Web Components
- AJAX
- MetaFields / MetaObjects
- Core Web Vitals
Commerce and Retention
- Klaviyo
- Rebuy
- Skio
- Recharge
- Shopify Flow
- Shopify Functions
- Customer Accounts API
- Subscription Architecture
- Bundle Builders
I also leverage AI and agentic workflows to accelerate research, automate repetitive analysis and ship faster. Tools are only as good as the thinking behind them.
How I think about this work.
Thomas Maghanga / Nairobi, UTC+3I work like an internal builder, not a ticket-taker. I own technical decisions, collaborate across teams and ship fixes while stores are live, often across multiple time zones.
I think in commercial terms. Trust, friction, perceived value and how the storefront moves ROAS. Every pixel serves a function in the revenue engine or it does not belong.
I prioritize clarity, performance and maintainability because Shopify stores do not get second chances under traffic. The work I ship today should not become technical debt tomorrow.
Let's build something that converts.
Based in Nairobi, UTC+3. I work across UK and US timezones.
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